Disclaimer


If you are not entirely satisfied with your purchase, or it has a defect or is faulty we're here to help. Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. Please note that products that do not meet the below criteria will not be considered for return.


To be eligible for a return, please make sure that:


1. The product was purchased in the last 14 days.
 

2. The product is in its original packaging.
 

3. No damage has been caused by the buyer. Damaged items will be assessed.


Return Address


C/O Returns

Swift Design Limited

10 Braiswick Place

Basildon

Essex

SS15 6EB

United Kingdom


Cost Of Return Shipping


Shipping charges incurred in connection with the return of a product are refundable and will be made to your original method of payment if you are choosing not to replace the returned item.


Damaged items


If you received a damaged product, please notify us immediately so we can assess. We document all outgoing items before shipping so we may require photographic proof of the damage before agreeing to a refund or replacement.


Sale items


We offer refunds and returns on sale items.


WE DO NOT ACCEPT RETURNS MADE WITHOUT PRIOR CONTACT TO SWIFT DESIGN LIMITED VIA TELEPHONE. PLEASE ENSURE YOU CONTACT US IMMEDIATELY WITH ANY ISSUES REGARDING YOUR PURCHASE. PLEASE DO NOT HESISTATE TO CONTACT US IF YOU HAVE ANY QUERIES, QUESTIONS OR DISPUTES REGARDING THIS POLICY.